Scott Robison, LMT, interviews AmeriFirst Home Mortgage Broker Bill Quigley. After suffering a personal tragedy, Bill’s health was in the tank. His doctor wanted to put him on several medications to deal with it, but instead, he chose to try diet and exercise first… and succeeded.  Listen in to find out:

  • What Bill’s specific strategies were
  • How he changed his habits to succeed
  • How the changes improved his son’s life
  • How he turned the financial fallout into a niche to help people going through the same struggles
  • And more!

Bill’s Bio

I have been part of the mortgage industry for over 25 years.   I honed my work ethic during my college years working as a carpenter while attending the University of Wisconsin Stout where I earned a degree in Construction Management; after relocating to Southern California, I later earned my Master’s Degree in Real Estate and Finance from the University of Southern California.

I live in beautiful Madison Wisconsin, which I feel one of the greatest places to live in this country. A majority of my work is helping people with FHA, VA, USDA, and Renovation Loans, helping them purchase homes were little to nothing down, low fixed interest rates and affordable monthly payments even if they’ve had past credit issues including bankruptcy and/or foreclosure.  I understand everyone’s financial situation is unique and that’s why I am here, to help you navigate through your home buying process.

You can find Bill on the web or by phone.

Transcript

Scott Robison Welcome to this week’s episode of the Integration Bodywork Podcast. My name is Scott Robson, I’m a licensed massage therapist in Madison, Wisconsin, and a phrase I’ve heard a lot recently is, “Put your own oxygen mask on first.” The basic idea, right, is that you need to make sure that you’re taking care of yourself, because if you’re unconscious you can’t help the person next to you get theirs on.
Scott Robison I think there’s a lot of value to that and a lot of wisdom. A lot of us really martyr ourselves, or run ourselves ragged so that we can’t actually take good care of the people that we need to take care of. But sometimes, let’s sort of mix our metaphors a little bit, sometimes you have to take one for the team.
Scott Robison That can put you in a pretty serious hole in terms of your own health and wellness. That’s why I’m really excited today to talk to Bill Quigley. Bill is a residential mortgage lender here in the Madison area and he has just this experience. I’ll let him tell his story, he does it better than I do, obviously, but he found himself in just this situation, and not only did Bill pull himself out of his physical issues that he had developed over time, but he discovered that he had quite a significant financial obstacle to overcome. In the process of dealing with hat piece of this, this issue, he was able to create both some products for some of his customers and also a radio show to help other people deal with the financial impact of these personal health and medical emergencies.
Scott Robison So without further ado, let’s listen in on my fantastic conversation with Bill Quigley.
Scott Robison Bill, welcome to the Integration Bodywork Podcast.
Bill Quigley That’s for having me, Scott, I really appreciate it, good to be here.
Scott Robison Awesome. I’m really excited to have you on, one, because you’re an experiences radio guy, so hopefully this will be up to your standards, but mostly, you have this really interesting story that I think a lot of people deal with. We have a major life event where your health suffers, and then a lot of times people then either end up on medication, and you took a different route. Can you walk us through that? Walk us through that story?
Bill Quigley Sure. 21 years ago, my son was born, and a year after my son was born, my wife got sick. Now my story kinda compounded upon what happened with my wife. So she got sick about 20 years ago, we were always optimistic that, okay, proper care, she’s going to get better. But over a ten year period her health deteriorated and her quality of life deteriorated and then she passed, I lost her ten years ago.
Bill Quigley During that ten year window, I was care taking for her, care taking for my son, trying to make life as normal as possible for him, while he’s still … he’s a very social kid, had lots of friends over. Some of his friends practically just lived at our house.
Bill Quigley In the process I really wasn’t taking care of me, didn’t really realize it, or just wasn’t paying attention to it. After my wife passed, about three months after she passed, the doctor called me, or the doctors’ office called me and said, “You need to come in for a check up, we haven’t seen you in forever.” I said, “What do you mean? I see you all the time.” She said, “No, we saw Catherine, we say Griffin, you even brought some of Griffin’s friends in when they had an appointment and their parents couldn’t take em. But we haven’t looked at you.” I thought huh, that’s weird. I didn’t think it was that long.
Bill Quigley So had some blood drawn, went into the doctor for a complete physical and she said, “You’re a mess.” I was in relatively good shape, I was 48 years old, I don’t feel so bad. And she said, “Here’s your cholesterol.” I was approaching 300 in cholesterol, pretty bad.
Scott Robison Ouch, yeah.
Bill Quigley My blood pressure I think was 146 over 94, something like that, not good.
Scott Robison Nope.
Bill Quigley My resting pulse, was like I just got done running a couple of miles.
Scott Robison Right, up in the 80’s maybe? 80’s, 90’s, something like that?
Bill Quigley She said, you know, she said, “You could use 20 pounds.” I’m thinking, “Wow, what happened.” And she starts writing prescriptions. I’m like, “What are you writing?” She says, “Well you need a blood pressure medication, you need a cholesterol medication, you need this,” I’m like, wait a minute. My life has been a train wreck for the last 10 years. I’ve been changing my diet, I’ve been exercising. Give me a little time, I can fix this.
Bill Quigley She said, “You’re right, your life has been a train wreck, and this is not all that common where you as the caretaker, taking care of everybody, working, doing certain things, you just didn’t take care of yourself. I said, “Just give me six months, I’ll fix this between diet, exercise, and I’ll fix this.” She said, “You got three months, and I want to see you again.”
Bill Quigley So I kind of stretched it to four. I had already started changing my diet a little bit, because during that period it was hard to really take time to prepare anything healthy so it was processed foods, fast foods, pizzas. Started better diet. I learned how to cook. Stepped up my exercise program. But I stretched it to about four months before I saw her again and the numbers were looking better. So then again six months later I really stepped it up, six months later, much better. Within a two year period, my cholesterol was down to 191, resting hearty rate about 62, blood pressure 120 over 80, 20 pounds lighter, felt great. And I just kept going after that and maintaining that lifestyle.
Bill Quigley And I just had my 58th birthday and has a physical right after my birthday and the numbers were the same. Act my blood pressure was lower, I think they said it was 117 over 67, and I said, “You better double check that, that seems low.” So she checked it again, it was, okay, 118 over 68.
Scott Robison Yeah, it’s okay.
Bill Quigley She said, “That’s pretty good considering you’re in the doctor’s office. Cholesterol is in check, everything looks great.” And that was … the life event of my wife caused a certain event for me, or a certain lifestyle that really put me in a bad position as far as my health and future longevity, but I turned it around, and I feel great, and the doctor is happy with it, I’m happy with it.
Bill Quigley There’s a one thing that I really worry about is, I was 48 years old at the time, why do I have to take all these meds? Because I know people that are somewhat sedentary, and they’re taking a lot of meds ans sometimes the meds just make em feel worse, they have to take another med to counteract the medication and to make them feel better. It just doesn’t seem like a good way to go.
Scott Robison Yeah, I’ve been reading a book … are you familiar with Nassim Taleb? He’s the-
Bill Quigley I know that name.
Scott Robison ‘The Black Swan,’ that’s probably his most famous book, or ‘Fooled by Randomness.’
Bill Quigley Okay.
Scott Robison He’s terrific on this topic. Just unassailable logic and mathematical rigor. I’m reading his book ‘Anti Fragile’ right now and he’s talking about something called iatrogenics, which is just the adverse effects from a beneficial intent. So, for example, it’s the adverse side effects for medication, it’s lymphedema from breast cancer radiation treatments, it’s accidental death due to surgical error or performing the wrong operation on the wrong person, or the wrong operation on the wrong side of the body, that kind of stuff.
Scott Robison I think that’s a big piece of why at least a lot of the people that I’m around … sounds like this at our BNI meeting, but also, I talk to my clients and other people out in the community that the desire to avoid the iatrogenic effects is really at the root of things like seeing a massage therapist or a physical therapist instead of your doctor, going to see a naturopath, we had Dr. Allison Baker on a couple weeks ago, and that was one of the big things we talked about right, was that natural remedies, diet and exercise are just less risky even though they’re also less potent. Right? Because they have fewer negative side-effects.
Scott Robison Tell me-
Bill Quigley In my family, I’m the youngest of eight, there’s four boys and four girls. Now in my parents, my dad had high cholesterol, many other issues going on with him. He died at the young age of 54. My mom had super high cholesterol but it was the reverse of what most people have. Her good cholesterol was through the roof, her bad cholesterol was low. My sisters have that. So all the males in my family, they’re all on cholesterol meds,
Scott Robison Oh yeah, sure.
Bill Quigley And my next oldest brother, his daughter is going to medical school and she called him one night and said, “Dad, you gotta get off that stuff.” Because they’re finding studies where the high cholesterol medication is … people are having a tendency towards Alzheimer’s and dementia. And those numbers are skyrocketing in the country, she said, “You need to get off that and I’ll find you a natural way to keep it down, plus you just have to get off the couch and go exercise, and change your diet.”
Scott Robison Right.
Bill Quigley And he’s seen changes.
Scott Robison Just, right, just change your diet, just start exercising, that’s so, so easy to say, isn’t it? I actually wanted to talk … you know, if it were that easy we wouldn’t have an obesity problem or a lot of these other issues.
Scott Robison Tell me the specifics, Bill, I wasn’t to know what exactly did you do? Because we sort of know generally what to do, but I’m curious to know specifically what you did diet wise.
Bill Quigley Diet wise I went to a very lean chicken and fish type of diet, all broiled. A lot of vegetables. I cut back on my carbohydrates a lot, because I just didn’t need them. The vegetables supplied enough of the carbohydrates. I just did some basic reading in health magazines of what’s good, what do I need and what don’t I need. So it’s a lot of lean proteins, lots of vegetables, fruits during the day, a lot of water. I don’t drink soda. Limited alcohol. Don’t smoke. So the diet and then stepping up the exercise routine, where there’d be strong weight lifting four times a week and really strong cardio three to five times a week at that period, because I really needed, one, to lose the weight. I was winded a lot, I was out of breath, and I really needed to shift what I was doing just to have a better quality of life and to get my cholesterol down and the respiratory system back where it needed to be.
Scott Robison Yeah the body re composition issue is sort of an interesting one. From what I’ve been learning recently it sounds like mostly the way we deal with that is by changing our diet, right? Right amount of energy in, right amount of energy out. Making sure that our non-exercise activities are up. Things like parking your car as far from the front door as possible, taking the stairs instead of the elevator. That kind of thing. Strength training is helpful because if you add lean muscle mass, it’s more metabolically active. So it’s sort of naturally burning more fuel.
Scott Robison But things like cardio aren’t necessarily more important, or that important for weight loss, because when you exercise hard, you slow down and all your non-exercise activities reduce over the rest of the day because you’re tired.
Bill Quigley Yeah.
Scott Robison Which is sort of interesting. I think the focus on, you know, let’s fix this through exercise, seems to be less of an issue than the diet, right, getting a lot of vegetables in and sort of moving more.
Scott Robison How do you make those sorts of changes? You’ve fallen into certain habits, you know, especially if the habits are taking place over ten years. Was there anything specifically about making those changes for yourself that you did?
Bill Quigley A lot of it was probably just in flavor of basic foods. I was used to the processed high salt, high sugar. My body was used to it and demanding certain things. It’s like, I’m having a sugar jones, I’ve got to have something. Once I got disciplined, and it took a little while to get there, but it’s really, to change your lifestyle, it’s like anything else. If you do something for 28 days, and make it a habit, it’s natural and it comes naturally.
Bill Quigley After spending just a little bit of time learning how to cook, I’d watch cooking shows, read magazines. I found it to be a really relaxing process, where you get home after a stressful day, to be in the kitchen, my son would be there, maybe have a friend of two, they’re doing homework or hanging out doing things. It was a really good time to decompress and just relax. It became something that was fun, and the end result was, we had a really good meal, where his friends would start asking, “Can I come over to your place for dinner,” or they’d go back home and say, “Guess what Mr. Quigley made, you gotta find out what he did.”
Scott Robison That’s awesome.
Bill Quigley And it was, some of their moms weren’t happy, it’s like, “You’re feeding my kid better than I am,” it’s like, “Sorry, but I gotta take care of me too. I’m glad he likes it.”
Bill Quigley So it was a transition where it got to the point where cooking naturally and eating better, I got the taste of the real food back. Versus all the additives. Because I don’t add much to recipes, I don’t use sugars or much salt, but some other natural seasonings, which you get the natural flavor of the food, where now is if I’m out somewhere and I’ve got to get something on the run, it doesn’t taste good.
Scott Robison Yeah, I’m with you.
Bill Quigley I don’t feel well. I only do it if I have to get something in my system just to make it through the day, because in being more active, I’m hungry more. I eat more.
Scott Robison Right.
Bill Quigley I have cheat days but I don’t cheat very much because I feel lousy when I eat something that is not good.
Scott Robison Totally.
Bill Quigley You know if I have a cheeseburger and a malt, hey, it’s great for ten minutes and then, “Yeah, I don’t feel good, I gotta go lay down for a little while.”
Scott Robison Yeah, totally, I’m right with you Bill.
Scott Robison My family is kind of hard to feel, we all have like gluten, dairy, egg intolerances all over the place.
Bill Quigley Okay.
Scott Robison Almonds, that kind of thing. A gluten free pizza without cheese just really isn’t a pizza. So, once a year or so I just go pound a pizza because I love it and it’s awesome, and I just know that I’m gonna feel like garbage for a while after that.
Bill Quigley But you gotta do it.
Scott Robison Sometimes its just, the juice is worth the squeeze. But most of the time it’s not.
Scott Robison I love that cooking became relaxing for you too, because my kids are six, almost three, and how old is he? Four months. So from the time we leave the office until the time they’re asleep, it’s like this non-stop rush of just get them fed and into bed as fast as possible it explodes. So I look forward to the day when my kids are ten, I guess, is about when Griffin was, right?
Bill Quigley Yeah. Eleven years old.
Scott Robison 10, 11, 12, something like that, when you started doing that, so look forward to that day.
Bill Quigley It’s something that he took with him, because now being a senior at UW, living in different homes with friends, he is cooking. And they’re like, “How’d you make that?” Where instead of eating all the processed stuff, he’ll cook something and his roommates, will ask … you know they’re kind of getting involved in it a little bit, and he’ll still call me and say, “I need a new recipe. Give me something new to make.” So he’s eating healthy, but then again he falls into the student lifestyle sometimes too, just based on the work and the school and the athletic schedule, where he defaults back to the old stuff. But again he says he feels lousy when he does.
Scott Robison Right.
Bill Quigley So trying to stay in the healthy path.
Scott Robison Nice, that’s awesome, yeah it’s great to be able to set that example for your son.
Scott Robison Are you more of a baker or are you more of a chef? Do you know what I mean when I say that?
Bill Quigley Yeah. I used to be more of a baker, my wife was the chef. She was a phenomenal cook, and she gave me a lot of tips, but I didn’t want to learn how to be the chef because I liked baking. I baked the cakes and the pies, the cheesecake and the cookies. She was the chef, but I learned from observation what she was doing, so now it’s just more of … a chef [inaudible 00:15:40] very amateur chef, but,
Scott Robison Sure.
Bill Quigley Once you really get into it, it’s not that hard to make good food without a lot of effort, without having to have a lot of education or experience. So now I’d say more in the chef mode versus the baker. It’s basically a life event … I’d probably, if she hadn’t gotten ill, I’d probably be doing okay, but then again the way she cooked I’d probably be a hell of a lot heavier. A life event changed my perspective on life. Getting older, you know, I’m on the downside of 60, I don’t feel it at all. I go out with Griffin, we went out the other weekend, it was my birthday, it was parents night at UW, and-
Scott Robison Oh that’s right, happy birthday.
Bill Quigley These people saying things, introduce these people, saying, “Here’s the old man. This is what I’m going to look like when I’m 60. Yeah, awesome. I’ve got my mom’s hair though, so even better.”
Bill Quigley [crosstalk 00:16:30] you’re not that old, I’m like, “Yeah I am.”
Scott Robison Yeah man.
Bill Quigley Wow, I’m like easy girls, easy.
Bill Quigley But I feel like I don’t want to … every once in a while I take an Advil, that’s if I got an achy joint or a headache, that’s all I do. Everything else, nada. Natural supplements. [crosstalk 00:16:48]
Scott Robison That’s awesome.
Scott Robison Bill, this seems like a good moment to take a break. When we come back, I know this has changed the way you do business, I want to dive into that a little bit.
Bill Quigley Sounds good.
Scott Robison

Cool.

Speaker 3: Hi this is Corey Digman from Digman Fitness, a testimonial for Ray, at Integration Bodywork. I refer clients to Ray simply because, two reasons, number one, of his experience in athletics and movement specific training is important for people in order to be well as they get better. Number two, the assessment process is important. Even as I train my clients in the gym, to find out what they need to get better at in order to perform the exercises correctly. The same thing goes for Ray, he has the understanding and the tools necessary to help people get better through assessment, and in order to find what specific areas to work on, which is really cool.

Speaker 3: Not many massage therapists out there that do what Ray does in terms of assessing and finding exactly what to do in our next step. So thanks a lot for the hard work, we’ll be doing lots of referring in the future.

Scott Robison Alright, and we’re back.
Scott Robison Bill, I know when we talked before we started recording, you started to tell me how your mortgage lending business changed after your wife passed. Can you tell me more about that?
Bill Quigley Sure. During the course of her illness, naturally there were a lot of hospital visits. There’s a lot of expenses out of pocket when you start to exhaust your insurances, there’s emergency room visits. Things started really compounding. We had to drain our savings, drain a lot of investments. I refinanced the house once to take care of some bills.
Bill Quigley Wasn’t really … the billing procedures were very complicated between the insurance company and the clinics and the specialists and the different people that she had to see. After she passed, I remember I thought, well I’m going to consolidate a few more bills, I’m going to get a simple home equity line on my home and take care of it. When I got my credit report I was shocked. My credit score was down at 500. There were 42 collection accounts on my report totaling, I remember this number, $82,265, and I thought, how did this happen? I’ve been paying all these bills. The insurance covered some of it. I’ve been paying things out of pocket. Where could this have come from?
Bill Quigley I was tired-
Scott Robison Where did it come from?
Bill Quigley Emotionally, spirit- It came from errors on billing, mostly, because I wasn’t sure what to do, and I was having a conversation with a good friend of mine one night, and he’s an attorney, and he said, “You sound bummed out, Quigs, what’s going on?” I said, “Here’s the deal, I’ll be honest with you, here’s what I’m trying to do, but here’s what’s on my credit report. I don’t know where to go with it. I don’t understand how this could have happened.
Bill Quigley He said, “Sit tight, I’ll come over Saturday, we’ll look through it.” SO he came over, we spent the day going through everything on my credit report, as much paperwork as I had, as organized as I could have kept it, and he came up with a plan, he says, “We’re going to write a letter to every one of these collection companies, every agency that reported to the collection company, and the people that were behind the original bill.”
Bill Quigley So we wrote a couple hundred letters that weekend, sent them all out certified, return receipts. All these receipts start coming back in the mail. And within about three weeks I started getting letters from the collection agencies, the credit reporting agencies. “Sorry, you’re right, this was paid. Sorry, this was paid. Yep, this was taken care of.”
Bill Quigley I thought, how could they have done this? How could they have missed this? Because we were so busy going through life and hardships and trying to help her keep her quality of life, and they were just missing things. So of all those collection agencies, after about three months, pulled a new credit report, there originally were 42 for $82,265 dollars. After three months, there all but four were gone, and there was $2,500 dollars left.
Bill Quigley I told him about this and he said, “Yeah, they just don’t care.” Whether it’s sloppiness or greed or who knows what. He said, “You just gotta be careful with that.” And the last four, I fought those over the next year and they were gone as well. So it kind of shifted my profile on the way that I look at businesses. Being the mortgage business you run across people that have these once-in-a-lifetime events.
Scott Robison Sure.
Bill Quigley Someone in the family might pass, there could be an illness, could be a divorce. Things that you don’t plan for, that, how do you plan for? You just don’t expect it and hits … it blindsides you and it changes your life.
Bill Quigley Having gone what I went through, I was doing radio at the time here in Madison, and every week I would mention, “If you have an issue, if this happened to you, and you’ve been turned down for financing because of what’s on your credit report, call me and I can help you.” Because we had some specialists that we lined up after that, that if there was something on your credit report, these people knew how to dive into it, find out the root source of it, if it’s real. If it’s not, get it removed. If it is real, help you negotiate terms and get rid of it.
Bill Quigley And we just started … people that thought I’ll never own a home because something happened, I’m gonna rent, I’ll never get rid of this debt. Well, we helped them get rid of the debt because may it wasn’t a real debt.
Scott Robison Sure.
Bill Quigley Or come up with a plan to get rid of it so you can see the light at the end of the tunnel, then they became homeowners. And it became a big portion of my overall business plan. Helping these people because there are a lot of them that these things happen to, and they don’t know where to turn. They’ll go to their favorite bank or credit union, and they just say, “Sorry, can’t help you. Come back in five years.”
Bill Quigley There was one client that I remember she called me after I did a radio show and she said I went to three different lenders and one of them said, “You just are never going to own a home.” I mean how to you … after someone’s been through the death of her husband, you say, “Well you’re just never going to own a home.” How can you do that to someone? We got her in a home within three months.
Scott Robison Oh, that’s phenomenal.
Bill Quigley So it’s shifted my business. It’s a good business model and it’s also a really good way to just help people based on what I went through, and help them get out of what they’re into, something that really they did nothing to get themselves there, it just happened. But to give them the tools and resources to get out of it and get on with life.
Scott Robison Yeah, I love that, Bill. I’m going to throw my dad under the bus here for a second. He was told by his dad, you know everybody wants your nickel, and that was kind of the view that I had of business or generally, I don’t know that that’s changed for my perspective for the fortune 500 set, but the more I work with other small business owners now that I’m one too, the more I stumble across mortgage lenders who are really in it to help people. Carpet cleaners are in it because they love to help people. It’s really changed how I think about what’s going on out there in the world. I love that you’re really focusing on actively trying to help these people, right? Create that market for yourself but also that service for people who need it based on your own experience, which is terrific.
Scott Robison How do you do that, though? When you have folks who have had these issues and if even if their credit legitimately is terrible, because of what happened, how do you help these folks?
Bill Quigley In many respects you have to look at … there could be compounded collection accounts that are duplicates, there could be the same issue that created multiple collection accounts. There could be late payments. First we’ll start with a credit repair company that will sort between what’s legitimate and what’s not. Even if it is legitimate and if it’s an old history, some of them will … he can contact them and he’ll talk to them and they may feel a little bit of compassion and say, “We hear your story, we’re sorry, we’re going to cut you some slack.” Maybe they’ll negotiate a lower settlement and they’ll remove it. It’s a case by case basis on what we need to do to help them.
Bill Quigley But we got a couple of professionals, a lot of it I can guide them based on my experience at no cost, and just share, “Here is what I would suggest that you do.” Some of that the professionals will actually contact the collection agencies, the original creditor, people behind the scenes and based on law say, “You have done this, you have to prove it, and if you don’t you better remove it or else.” And a lot of it just goes away, which tells you, it wasn’t real in the first place. Or, some of the records may be so old that they can’t find a record of it and they have to let it go.
Bill Quigley Sometimes things that are on your credit report, it could be four, five, six years old, and if you make a simple inquiry on it, the clock can start over on the collection agency’s part as far as how long they have a legal right to keep that on your report, so it can go on and on and on. So I encourage people, get some guidance first before you reach out to those people. Because sometimes you have the best intent, but they will then reset the clock on what’s reporting and you could have another seven year period of all the stuff sitting there, whether it’s legit or not, before it goes away.
Bill Quigley So there’s been legislation in Washington for years to correct this. Some of it is getting a little bit better, like everybody got a medical collection account, at some point in their life. At one time, everybody had a 30 day late payment on a Sears account whether they had a Sears account or not. [crosstalk 00:25:59] it just happened. That was quite a while ago. Everybody had a late.
Bill Quigley Sooner or later everybody is going to have a medical collection account because either the insurance company didn’t pay, the hospital didn’t tell them, whatever the case may be. When that is settled, whether it’s paid or if you proved that it was paid already. If you pay it after the fact, within a certain period of time, the collection agency and the credit reporting agency, must remove that. Because once you pay a collection account, it doesn’t improve your score or profile. It just resets the clock again that, okay, that’s going to show on your report as being paid it’s going to sit there years showing you had a collection account even though it’s paid. It’s still negative on your report.
Bill Quigley There’s different ways to negotiate with these people to … if you’re going to pay it, to have it removed once you do pay it, so it’s not resetting again, because in many cases, you’d think common sense wise, if I’ve got three collection accounts for a hundred dollars each for some medical stuff, and my credit score is 650, when I pay them off I should get to 700 or 740. The reverse happens. Your score drops because the way the scoring algorithm works, it assumes that you have a brand new negative debt on your report.
Bill Quigley So it works against the consumer. We’re always advocating and communicating with the lawmakers, saying we need to fix this. It’s simple, because it’s punishing the consumer. It’s making them pay higher rates and making them in many cases pay debts that were already paid that they’re not obligated for.
Scott Robison Right.
Scott Robison So besides calling you and getting some advice directly from you Bill, who here in the Madison area do you tend to refer people to, to deal with these things?
Bill Quigley There’s a gentleman by the name of Shane Wagner with versatile consulting. He’s the expert on credit issues. He can look at a credit report and say … he’ll analyze it and say here’s my guess at what I’m going to get taken care of in 30 days. And he does stuff in 30, well 35 days, is his clock. Based on the law. 35 days, I got a 75% chance of getting these things done for you. And if I don’t get that done, and I’m going to re-do it again for another 35 days and hit em, and we’re going to hit again the other things that I don’t have that high of a probability on.
Bill Quigley He’s so well experienced and understands the law and his team in the background that work with him, that they know exactly what they’re going to get done and what the time frame is. Some companies, they say, you give us a deposit of a few hundred dollars, we’re going to charge you a hundred fifty dollars a month, and we’ll take care of this in the next year or so. All they’re doing is sending out boiler plate letters in hopes that whoever you have the negative report from, they’ll get tired of it and remove it. In a lot of cases it just doesn’t happen, but they keep charging you every month in hopes that something does happen, and maybe they get lucky and get a few.
Bill Quigley With Shane’s group, they know exactly what they’re looking at, and they hit it hard at first, so within 35 days you definitely going to see improvements, and if they have to go at it again, within another 35 days, you’re going to see a lot more improvement.
Scott Robison Got it, that’s great. We’ll link to Shane’s information in the show notes, we’ll … everybody can find that if they want to reach out.
Bill Quigley Okay. Great.
Scott Robison Alright, so that’s the credit piece. In terms of actually dealing with your credit report … from your perspective in the mortgage piece, how do you get people into homes, right? Based on once they’ve started taking the step?
Bill Quigley Once they take the step it’s a very simple matter of looking at their credit profile, knowing what we’re going to get cleaned up, doing a preapproval and underwriting it towards where they’re going to be in 30 days or 60 days, and let them know, here’s what your budget will be, here’s what you can afford.
Scott Robison Mm-hmm (affirmative).
Bill Quigley Here’s how much of a mortgage payment you can handle assuming taxes and insurance on top of that.
Scott Robison Sure.
Bill Quigley Backing into a purchase price, here’s how much home you can buy. And when they look at that number as far as how much home they can buy with little to nothing down, and there’s great programs out there that help people that have had some credit challenges with little to nothing down at low, affordable fixed rates, which lead to low monthly payments. They’re amazed at how much home they can buy for the same amount that they’re paying in rent including taxes and insurance.
Bill Quigley So we basically look at the number of where they are, assuming a few things will be taken care of, and usually within, they’re getting that 35 to 60 day period, those things are taken care of, their score is improved, their debt ratio improves. They’re underwritten and pre approved for financing and before you know it, they’re in a home.
Bill Quigley So a lot of these people who just make the phone call, that’s all we ask, make the phone call, make the inquiry, let’s crunch some numbers for you,
Scott Robison Mm-hmm (affirmative).
Bill Quigley Within 30 to 90 days, you’re ready to buy a home and they do. And it’s nothing more enjoyable from a career perspective, being at a closing table with a title company and the realtors and the buyer, and they just can’t wait to sign. They’re like, “I can’t believe I’m here. I can’t believe this is happening.”
Scott Robison Right.
Bill Quigley You know, what’s going to go wrong. Because some many things have gone wrong for them because of what has happened, it’s like, “Okay, just sign away at the keys are yours.” You don’t it. You did it all. You’re ready to move in. It’s a life changing moment where someone who’d felt they’ll never have something, it would be limited, to now they have what they want in their dream, and it helps them propel the rest of their life forward in a positive fashion. And then actually it helps their family, it helps their friends, it’s something that just goes out there into the world and helps other people improve their lives as well.
Scott Robison Mm-hmm (affirmative). I love that, Bill, that’s such an awesome story, I love that you’re making that happen for people here in the Dane Country area.
Scott Robison Do you have any sort of parting shots here? I think that’s a good place to wrap for the day. Do you have anything else you wanna make sure people know?
Bill Quigley Just if there’s any question. If you think, “I have a general question. I’ll never be able to buy a house or refinance,” call me anyway. Because you probably can. If you can’t today, we make a plan to help you get to where you want to go at some point in the very near future.
Bill Quigley Other people are going to say no. Banks will say no, credit unions will say no. Those are great institutions, they have their place in the marketplace, we want to say yes. If we can’t today, we’ll help you make a plan to get there in a very short period of time. So just don’t hesitate, reach out to us, let us see what we can do for you to turn your life around, get what you want.
Scott Robison Awesome, yeah, and something else I’m going to plug for you real quick, because I know you’ve talked about it. People hate it when they have a mortgage and their bank sells it, and those people sell it, and then they get sold again and again and again. You guys at AmeriFirst, you actually hold all your own mortgages, right?
Bill Quigley We do. Every loan that we underwrite, close and fund, we do all the servicing on so you’re not going to end up with some other company halfway across the country that you’re not able to get a hold of. I’ll always be here, come look up your loan at any time, and we got a great customer service department to help you service any needs you have, whether it’s taxes or insurance or just a general question on you mortgage.
Scott Robison Cool. Bill, when people do want to get a hold of you, and I’m sure they will, what’s the best way to do that?
Bill Quigley Just call me locally here at the office at 608-831-4663, or you just go to the website madtownmortgage.com
Scott Robison Got it, we’ll link to those things in the show notes, too. Are you on social media anywhere?
Bill Quigley My website is out there, we’re on Facebook, LinkedIn, and my son is creating a YouTube channel for all the videos we’re doing of all the home remodeling and financing that we’re doing. The before’s and after’s of the homes that we’ve helped people purchase, and incorporating into their financing monies needed to remodel it, all with one loan. We kind of do a, here’s where we are before, during, and after, to show people what they can do by buying a home and getting one loan to buy it and renovate it or renovate their existing home with just one mortgage. We make it real simple, and turn it into their dream home.
Scott Robison That’s an awesome idea, yeah, the Madison market is so super tight as we talked about at the top that being able to buy a fixer upper and renovate it would be probably the best way to get into the places people want to be.
Bill Quigley A lot of people have been able to buy more home than they thought, or buy a home versus a condo or half a duplex by using a renovation mortgage. To buy a fixer upper at a better price, put the improvements in that they really want, they got a great home, and they got equity and an affordable payment.
Scott Robison Nice. Alright Bill, thank you so much for taking time out of your busy day to talk with us and I’ll see you on Wednesday.
Bill Quigley Thanks much, I really appreciate it. Take care.
Scott Robison Yep.
Scott Robison That’s it for this episode of the Integration Bodywork Podcast. If you enjoy it, please subscribe on Apple Podcast, formerly known as iTunes. That’s how other people find the show. If you’d like to find out more about us and what we’re up to, go to www.integrationbodywork.net, where you can find the show notes for this and every episode, subscribe to the famous weekly newsletter, or schedule an appointment.

 

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